Bad noob experience with AWS
December 14, 2014
“Your recent Trac powered by Bitnami launch failed. Your requested instance type (m1.small) is not supported in your requested Availability Zone (us-east-1e). Please retry your request by not specifying an Availability Zone or choosing us-east-1b, us-east-1a, us-east-1c.”
And how, pray tell, is “retry my request” accomplished? I probed various links, none of them took me to the place where I launched from, do I need to delete this one first, or is it already dead? If I make the obvious mistake here, will it cost me money? (I don’t think it will, but there’s a gap between “don’t think it will” and “won’t”.)
And why did it let me make this request in the first place, if it was doomed to failure (I think this was all specified on an early page, why was this combo shown to me, never mind that it was chosen as the default)? And why isn’t there a help/feedback button on this page where I need help or want to give feedback?
Fortunately, I have a blog. Always remember, this is not just about public shaming of (other) bozos, this is doing them a favor by pointing out the upside potential in their products. People who care about improving their software will make it as easy as possible to file bugs, and will make it as easy as possible for the filed bugs to be informative to whoever has to deal with them.